These Terms and Conditions are the standard terms and conditions that
apply to the sale of all Sweet Treats via our Website by us, Lisa’s Sweet
Treats, a company registered in England and Wales under number
13297848, and whose registered office address is Carlyon Group House
Carlyon Road, Carlyon Road Industrial Estate, Atherstone, United Kingdom,
CV9 1LQ (“we/us/our”).
- Definitions and Interpretation
1.1 In these Terms and Conditions, unless the context otherwise requires, the
following expressions have the following meanings:
“Consumer” is as defined in the Consumer Rights Act 2015;
“Contract” means the contract for the purchase and sale of the Sweet
Treats, as explained in clause 2;
“Customer” means you, the individual placing an Order with us;
“Sweet Treats” means the Sweet Treats which are to be supplied by us to
you as specified in your Order (and confirmed in our Order Confirmation);
“Order” means your order for the Sweet Treats;
“Order Confirmation” means our acceptance and confirmation of your
Order as described in clause 2; and
“Website” means https://lisassweettreats.co.uk/
1.2 Each reference in these Terms and Conditions to “writing” and “written”
includes electronic communications such as e-mail. - The Contract
2.1 These Terms and Conditions govern the sale of all Sweet Treats by us and
will form the basis of the Contract between you and us. If you wish to place
an Order with our Website will guide you through the ordering process.
Before submitting your Website Order, you will be given the opportunity
to review and amend it. Please ensure that you have checked your Order
and that you have read these Terms and Conditions carefully before
submitting it. If you are unsure about any part of these Terms and
Conditions, please ask us for clarification.
2.2 No part of our Website constitutes a contractual offer capable of
acceptance. Your Order constitutes a contractual offer that we may, at our
sole discretion, accept. Our acceptance is indicated by us sending you an
Order Confirmation by email. Only once we have sent you an Order
Confirmation will there be a legally binding Contract between you and us.
2.3 Order Confirmations will be provided in writing and will contain
confirmation of the Sweet Treats ordered with fully itemised pricing
including, where appropriate, taxes, delivery and other charges, our
identity and contact details..
2.4 If, for any reason, we do not accept or cannot fulfil your Order, no payment
will be taken under normal circumstances. If we have taken payment, any
such sums will be refunded to you as soon as possible (and in any event,
within 14 days).
2.5 Once your Order has been accepted as detailed in clause 2.2, we cannot
accept any changes to it. - Description and Specification of Sweet Treats
3.1 We have made every reasonable effort to ensure that the Sweet Treats
conform to the photographs and descriptions provided on our Website. In
particular dietary information can be changed from time to time and
therefore our Website may have a delay with being updated. The lists sent
out with the Sweet Treats is always accurate based on the correct
information from our supplies. Also, please note that certain colours may
look different when displayed on your computer, phone or tablet.
3.2 We reserve the right to make any changes in the specification of the Sweet
Treats that may be required to conform to any applicable safety or other
legal or regulatory requirements, without notice.
3.3 We do not represent or warrant that particular Sweet Treats will be
available. If the Sweet Treats are not available, the provisions of clause 2.4
will apply.
3.4 We reserve the right to use substitutes which is close to or a variation of
certain Sweet Treats in particular with the hampers or other items that are
a collection of different items. - Price and Payment
4.1 The price of the Sweet Treats will be that shown on our Website at the time
of your Order. Our prices may change at any time but these changes will
not affect any Orders that we have already accepted.
4.2 We have made every reasonable effort to ensure that the prices on our
Website are correct. If we find, or are made aware of, any typographical,
clerical or other accidental errors or omissions on our Website, we will
make every reasonable effort to correct such errors or omissions as soon
as is reasonably possible.
4.3 If there is an obvious pricing error on our Website, we will be under no
obligation to provide the Sweet Treatsto you at the incorrect (lower) price,
even after we have sent you an Order Confirmation, if the price error is
unmistakable and could have reasonably been recognised by you as a
mispricing. Prices will be checked when we process your Order.
4.4 All prices include VAT, where applicable. If the rate of VAT changes
between the date of your Order and the date of your payment, we will
adjust the rate of VAT that you must pay. Changes in VAT will not affect
any prices where we have already received payment in full from you.
4.5 Delivery charges are not included in the price of the Sweet Treats. Delivery
options and any related charges will be presented to you as part of the
Order process. Payment for the Sweet Treats and any related delivery
charges must always be made at the time of Order and you will be
prompted to pay during the Order process.
4.6 We may from time to time have promotional codes available to use which
will be distributed by us and are only intended to be used by those who
meet our criteria. We reserve the right to reject any Orders where we
deem are not eligible of such promotional codes.
4.7 All payments made via the Website will go through a payment gateway
provider such as Stripe or PayPal. No credit or debit card information is
provided to us and completion of the transaction will be subject to you
agreeing to the payment gateway provider’s terms and conditions. A
separate contractual relationship will be created between you and this
third party and we cannot be held liable for any errors, actions, omissions
or incorrect charges that may be made by them. - Delivery
5.1 Orders will be delivered by Royal Mail using Tracked24 or Tracked48
depending on your selection in the Order process and you may be required
to sign for the delivery. If your Order has not arrived by the estimated
delivery date, you should contact us in writing as soon as possible so we
can investigate.
5.2 If no one is available at your delivery address to receive the Sweet Treats
and the Sweet Treats cannot be posted through your letterbox or left in a
safe place nominated by you, Royal Mail will leave a delivery note
explaining how to rearrange delivery or where to collect the Sweet Treats.
5.3 It is your responsibility to ensure you collect the Sweet Treats or arrange a
re-delivery with Royal Mail, we cannot be held responsible should you fail
to do so.
5.4 In the unlikely event that we fail to deliver the Sweet Treats within 30
calendar days of our Order Confirmation (or as otherwise agreed under
clause 5.1), you may treat the Contract as being at an end immediately if
we have refused to deliver your Sweet Treats; or in light of all relevant
circumstances, delivery within that time period was essential; or you told
us when ordering the Sweet Treats that delivery within that time period
was essential.
5.5 Delivery will be deemed to have taken place when the Sweet Treats have
been delivered to the delivery address indicated in your Order and you (or
someone identified by you) have taken physical possession of the Sweet
Treats.
5.6 The responsibility (sometimes referred to as the “risk”) for the Sweet
Treats remains with us until delivery is complete as defined in clause 5.5,
at which point it will pass to you. You own the Sweet Treats only once we
have received payment in full of all sums due (including any delivery
charges). - Faulty, Damaged or Incorrect Sweet Treats
6.1 By law, we must provide Sweet Treats that are of satisfactory quality, fit
for purpose and as described at the time of purchase. If any Sweet Treats
you have purchased do not comply and, for example, have faults or are
damaged when you receive them, or if you receive incorrect (or incorrectly
priced) Sweet Treats, please contact us as soon as reasonably possible to
inform us of the fault, damage or error, and to arrange for the following
remedy/remedies:
6.1.1 Beginning on the day that you receive the Sweet Treats (and
ownership of them) you have a 30 calendar day right to reject the
Sweet Treats and to receive a full refund if they do not conform as
stated above.
6.1.2 If you do not wish to reject the Sweet Treats, or if the 30 calendar
day rejection period has expired, you may request a replacement.
We will bear any associated costs and will provide the replacement
within a reasonable time and without significant inconvenience to
you. In certain circumstances, where a replacement is impossible or
otherwise disproportionate, we may instead offer you a full refund.
If you request a replacement during the 30 calendar day rejection
period, that period will be suspended while we provide the
replacement and will resume on the day that you receive the
replacement Sweet Treats. If less than 7 calendar days remain out
of the original period, it will be extended to 7 calendar days.
6.1.3 If, after replacement, the Sweet Treats still do not conform (or if we
have failed to act within a reasonable time or without significant
inconvenience to you), you may have the right either to keep the
Sweet Treats at a reduced price, or reject them in exchange for a
refund.
6.2 Please note that you will not be eligible to claim under this clause 6 if we
informed you of the fault(s), damage or other problems with the Sweet
Treats before you purchased them (and it is because of the same issue that
you now wish to return them); if the Sweet Treats are perishable and are
stated to have an expiry date sooner than this date; if the Sweet Treats are
sealed for hygiene reasons and are not kept in accordance with instructions
given. Please also note that you may not return Sweet Treats to us under
this clause 6 merely because you have changed your mind – please refer to
clause 7 for this.
6.3 To return Sweet Treats to us for any reason under this clause 6, please
contact us to arrange for the return. We will be fully responsible for the
costs of returning Sweet Treats under this clause 6 and will reimburse you
where appropriate.
6.4 Refunds under this clause 6 will be issued within 14 calendar days of the
day on which we agree that you are entitled to the refund.
6.5 Any and all refunds issued under this clause 6 will include all delivery costs
paid by you when the Sweet Treats were originally purchased and will be
made using the same payment method that you used when ordering the
Sweet Treats, unless you specifically request that we use a different
method. - Cancelling and Returning Sweet Treats if You Change Your Mind
7.1 If you are a Consumer in the United Kingdom, you have a legal right to a
“cooling-off” period within which you can cancel the Contract for any
reason. This period begins once your Order is complete and we have sent
you your Order Confirmation, i.e. when the Contract between you and us
is formed. You may also cancel before we send the Order Confirmation.
7.2 Please note due the nature of the Sweet Treats you may lose your legal
right to cancel under this clause 7 as the Sweet Treats are not returnable
due to hygiene reasons and/or they are in packaging that were bespoke to
you. - Cancellations by Us
8.1 We may cancel your Order at any time before we dispatch the Sweet Treats
to you, if the Sweet Treats are no longer in stock and we are unable to restock (if, for example, the Sweet Treats are discontinued); or in accurate
promotional code was used or If an event outside of our control occurs
(please see clause 10 for events outside of our control).
8.2 If we cancel your Order and you have already paid for the Sweet Treats
under clause 4, the payment will be refunded to you within 14 days. If we
cancel your Order, the cancellation will be confirmed by us in writing. - Our Liability
9.1 We will be responsible for any foreseeable loss or damage that you may
suffer as a result of our breach of these Terms and Conditions or as a result
of our negligence or breach of contract. Loss or damage is foreseeable if it
is an obvious consequence of our breach or negligence or if it is
contemplated by you and us when the Contract is created. We will not be
responsible for any loss or damage that is not foreseeable.
9.2 Under no circumstances will we be liable to you for any loss of profit, loss
of business, interruption to business or for any loss of business opportunity
whatsoever.
9.3 Nothing in these Terms and Conditions seeks to exclude or limit our liability
for death or personal injury caused by our negligence (including that of our
employees or sub-contractors); or for fraud or fraudulent
misrepresentation.
9.4 Nothing in these Terms and Conditions seeks to exclude or limit any of your
rights as a Consumer. More information can be obtained from your local
Citizens’ Advice Bureau or Trading Standards Office.
9.5 If you wish to complain about any aspect of your dealings with us, please
contact us in writing so we can investigate. - Events Outside of Our Control (Force Majeure): We will not be liable for
any failure or delay in performing our obligations where that failure or
delay results from any cause that is beyond our reasonable control. Such
causes include, but are not limited to: power failure, internet service
provider failure, industrial action, civil unrest, fire, flood, storms,
earthquakes, subsidence, acts of terrorism or war, governmental action,
pandemic, other natural disaster, or any other event that is beyond our
control. - How We Use Your Personal Information (Data Protection)
11.1 We may use your personal information to provide our Sweet Treats to you,
to process your payment for the Sweet Treats, and/orto inform you of new
Sweet Treats available from us if you have opted to receive this
information. You may request that we stop sending you this information
at any time. We will not pass on your personal information to any third
parties without first obtaining your express permission unless it is to fulfil
our contractual obligation of delivering the Sweet Treats to you.
11.2 All personal information that we may collect will be collected, used and
held in accordance with the provisions of the Data Protection Act 2018 and
your rights under that Act. For further information, please refer to our
Privacy Policy, which is included on our Website. - Other Important Terms
12.1 The Contract is between you and us. It is not intended to benefit any other
person or third party in any way and no such person or party will be entitled
to enforce any provision of these Terms and Conditions.
12.2 If any of the provisions of these Terms and Conditions are found to be
unlawful, invalid or otherwise unenforceable by any court or other
authority, that/those provision(s) will be deemed severed from the
remainder of these Terms and Conditions and the remainder will be valid
and enforceable.
12.3 No failure or delay by us in exercising any of our rights under these Terms
and Conditions means that we have waived that right, and no waiver by us
of a breach of any provision of these Terms and Conditions means that we
will waive any subsequent breach of the same or any other provision. - Governing Law and Jurisdiction: These Terms and Conditions and the
Contract between you and us will be governed by, and construed in
accordance with, the laws of England and Wales and any dispute will fall
within the jurisdiction of the courts of England and Wales.
Lisa’s Sweet Treats –Commercial Sales Terms and Conditions
These Terms and Conditions are the standard terms that apply to the purchase
of all Sweet Treats from Lisa’s Sweet Treats, a company registered in England
and Wales under number 13297848, hereinafter known as “the Company”.
These Terms and Conditions are not intended for the sale of Sweet Treats to
Consumers, as defined in the Consumer Rights Act 2015.
- Definitions and Interpretation
1.1 In these Terms and Conditions, unless the context otherwise requires, the
following expressions have the following meanings:
“Artwork” means any material intended for print on the Sweet Treats;
“Contract” means the contract for the purchase and sale of the Sweet Treats,
as explained in clause 2;
“Customer” means the individual, firm or corporate body ordering from us.
Where an individual is entering into this Contract on behalf of a business, the
individual confirms they have the authority to enter into this Contract on behalf
of that business and the business shall be the Client in the context of this
Contract;
“Sweet Treats” means the sweet treats which are to be supplied by us to you
as specified in your Order. For the purpose of these Terms and Conditions,
Sweet Treats include all items available for purchase via our Website and any
Services we may provide to you;
“Order” means your order for the Sweet Treats;
“Order Confirmation” means our acceptance and confirmation of your Order as
described in clause 2 or on receipt of our invoice;
“Services” means the printing on the Sweet Treats as provided by us to you;
“We/Us/Our” means us, Lisa’s Sweet Treats, and includes all employees and
agents of ours;
“Website” means https://lisassweettreats.co.uk/
1.2 Each reference in these Terms and Conditions to “writing” and “written”
includes electronic communications such as e-mail.
1.3 The headings used in these Terms and Conditions are for convenience only and
shall have no effect upon their interpretation. Words imparting the singular
number shall include the plural and vice versa. References to any gender shall
include the other gender. References to persons shall include corporations.
1.4 No terms or conditions stipulated or referred to by you in any form whatsoever
shall in any respect vary or add to these Terms and Conditions unless agreed by
us in writing. - The Contract
2.1 We will provide you with a written Quotation for our Sweet Treats and
Services after our initial consultation. The acceptance of our Quotation,
electronically or otherwise, or the placement of an order, creates a legally
binding Contract between you and us, and includes the acceptance of
these Terms and Conditions, which will apply between us.
2.2 You are responsible for the accuracy of any information you submit to us
and for ensuring that our Quotation reflects your requirements. Our
Quotation is based on the information provided to us at the time we
prepare it. If any errors or discrepancies become evident, we reserve the
right to make adjustments to it. - Description and Specification of Sweet Treats
3.1 The specification for the Sweet Treats will be as set out in our Quotation.
We have made every reasonable effort to ensure that the Sweet Treats
conform to the photographs and descriptions provided on our Website.
However, please note that certain colours may look different when
displayed on your computer, phone or tablet.
3.2 Dietary information can be changed from time to time and therefore our
Website may have a delay with being updated. The lists sent out with the
Sweet Treats is always accurate based on the correct information from our
supplies.
3.3 We reserve the right to make any changes in the specification of the Sweet
Treats that may be required to conform to any applicable safety or other
legal or regulatory requirements, without notice.
3.4 We do not represent or warrant that particular Sweet Treats will be
available. If the Sweet Treats are not available, the provisions of clause 2.4
will apply.
3.5 For personalised Sweet Treats, once the Contract has been formed in
accordance with Clause 2 we will commence work on the Services and it is
your responsibility to submit the Artwork required to be printed on to the
packaging of the Sweet Treats.
3.6 We may provide professional advice and recommendations in relation to the
Services but we cannot accept responsibility for any actions taken as a result of
such advice or recommendations, nor can we guarantee the success or
outcomes of any Services provided. Further, we shall not be liable for any
consequences should any professional advice not be taken.
3.7 Artwork provided by the Client will need to be completed in compliance with
the specifications provided by us. Artwork specifications vary, and we will
provide you with the correct specifications via email or in person, where
necessary.
3.8 We will not print anything that is discriminatory, unlawful, harmful, threatening,
defamatory, obscene, infringing, harassing or offensive; our decision is final.
3.9 Once we send you a proof, it must be signed off by you in writing. We will not
proceed to printing until we have received this sign off.
3.10 It is your responsibility to check for mistakes, including spelling and grammar
mistakes, at all stages and we accept no responsibility for the same. Any
changes need to be communicated to us in writing. If the materials need to be
reproduced due to errors or omissions that have not been communicated to us,
the reproduction costs will be chargeable.
3.11 Due to the variety of materials and processes used, we cannot guarantee to
exactly match pantone/colour references provided by you. Whilst every effort
is made to match as closely as possible to these pantone/colour references, we
cannot be held liable for inconsistencies or for any loss or costs that may arise
as a result.
3.12 We will be under no liability for any damage or shortages that would be
apparent on reasonable careful inspection if the provisions of clause 3.11 are
not complied with. - Payment
4.1 Our standard payment terms are 7 days from the date of confirmation, unless
otherwise specified.
4.2 We reserve the right to take a deposit up front before preparing the Order for
delivery.
4.3 All payments shall be made in pounds sterling without any set-off, withholding
or deduction.
4.4 The time of payment shall be of the essence. If you fail to make any payment
by the due date then, without prejudice to any right which we may have under
to any statutory provision in force from time to time, we shall have the right to
suspend the Services, and charge you interest at a rate of 8% per annum above
the Bank of England base rate from time to time, in accordance with the Late
Payment of Commercial Debts (Interest) Act 1998. Such interest shall be
calculated on a daily basis and will accrue after as well as before any judgment. - Delivery
5.1 All Sweet Treats will be delivered as agreed after the date of our Order
Confirmation unless otherwise agreed or specified during the Order process.
5.2 We use third party couriers to deliver the Sweet Treats. Any delivery dates given
by us represent a best estimate only. You are required to inspect the Sweet
Treats on delivery. Should the Sweet Treats received be in poor condition on
delivery, or simply incorrect, you are required to take photographs of the
alleged issue and forward these to us within 24 hours of receipt. In this event,
we will investigate and should we agree will arrange redelivery as soon as
reasonably possible.
5.3 Orders will be delivered by either APC or Royal Mail– you will be required to sign
for the order. Should your Order not arrive by the estimated delivery date, you
should contact us in writing as soon as possible so we can investigate.
5.4 If no one is available at your delivery address to receive the Sweet Treats and
the or left in a safe place nominated by you, the delivery company will leave a
delivery note explaining how to rearrange delivery or where to collect the Sweet
Treats. - Cancellation
6.1 No Order which has been accepted by us may be cancelled by a business
Customer except with our agreement in writing on the terms that the Customer
shall indemnify us in full against all loss (including loss of profit), costs (including
the cost of all labour and materials used), damages, restocking, charges and
expenses incurred by us as a result of such cancellation.
6.2 If, on delivery, you are not satisfied with the Sweet Treats and wish to return
them, you may do so only provided:
6.2.1 you inspect the Sweet Treats on delivery.
6.2.2 you inform us that you wish to return the Sweet Treats within 24 hours
of delivery;
6.2.3 the Sweet Treats remain in their original condition (as delivered);
6.2.4 the Sweet Treats are returned at your risk and you agree to bear the cost
of delivery to us; and
6.2.5 you indemnify us against any cost incurred by us in rectifying any
deterioration of the Sweet Treats caused by incorrect storage or use
while in your possession.
6.3 If, on receipt, the Sweet Treats are proven by us to be damaged or defective,
and you comply with clause 6.2 above, we may refund the cost of delivery at
our discretion where applicable.
6.4 All Sweet Treats must be returned to us under this clause 6 in their original
condition, in their original, un-opened packaging, accompanied by proof of
purchase.
6.5 Replacement of the Sweet Treats (or the defective part thereof), or any credit
or refund offered at our discretion, shall be issued to you only upon the receipt
of the Sweet Treats in accordance with this clause 6. - Cancellations by Us
7.1 We may cancel your Order at any time before we despatch the Sweet Treats to
you, if the Sweet Treats are no longer in stock and we are unable to re-stock (if,
for example, the Sweet Treats are discontinued); or If an event outside of our
control occurs (please see clause 10 for events outside of our control).
7.2 If we cancel your Order and you have already paid for the Sweet Treats under
clause 4, the payment will be refunded to you within 30 days. If we cancel your
Order, the cancellation will be confirmed by us in writing. - Intellectual Property Rights
8.1 We reserve the right to use any materials, copy, or any other Services provided
by us, together with your company name, for our own advertising or
promotional purposes.
8.2 You warrant that any data including but not limited to logo, design, image,
document or instruction supplied or given by you will not cause us to infringe
any intellectual property rights of any third party (including, but not limited to,
any letter patent, registered design or trade mark) in the execution of our
Services. You will indemnify us against all loss, damages, costs and expenses
awarded against us or incurred by us in settlement of any claim for infringement
of any patent, copyright, design, licence, trademark or any intellectual property
rights which results from our use of your information. - Our Liability
9.1 We will be responsible for any foreseeable loss or damage that you may suffer
as a result of our breach of these Terms and Conditions or as a result of our
negligence or breach of contract. Loss or damage is foreseeable if it is an
obvious consequence of our breach or negligence or if it is contemplated by you
and us when the Contract is created. We will not be responsible for any loss or
damage that is not foreseeable.
9.2 Under no circumstances will we be liable to you for any loss of profit, loss of
business, interruption to business or for any loss of business opportunity
whatsoever.
9.3 Nothing in these Terms and Conditions seeks to exclude or limit our liability for
death or personal injury caused by our negligence (including that of our
employees or sub-contractors); or for fraud or fraudulent misrepresentation.
9.4 Nothing in these Terms and Conditions seeks to exclude or limit any of your
rights as a Consumer. More information on your rights as a Consumer can be
obtained from your local Citizens’ Advice Bureau or Trading Standards Office. - Events Outside of Our Control (Force Majeure): We will not be liable for any
failure or delay in performing our obligations where that failure or delay results
from any cause that is beyond our reasonable control. Such causes include, but
are not limited to: failure of any sub-contractor, power failure, internet service
provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes,
subsidence, acts of terrorism or war, governmental action, epidemic or other
natural disaster, or any other event that is beyond our control. - Communication, Complaints and Feedback
11.1 If you wish to contact us in writing, please use the contact form on our Website.
11.2 We always welcome feedback from our customers and, whilst we always use all
reasonable endeavours to ensure that your experience as a customer of ours is
a positive one, we nevertheless want to hear from you if you have any cause for
complaint. If you wish to complain about any aspect of your dealings with us,
please contact us in writing so we can investigate. - How We Use Your Personal Information (Data Protection)
12.1 All personal information that we may collect will be collected, used and held in
accordance with the provisions of the Data Protection Act 2018 and your rights
under that Act.
12.2 We may use your personal information to provide our Sweet Treats and services
to you, process your payment for the Sweet Treats, send our newsletter to you;
and/or inform you of new Sweet Treats available from us. You may request that
we stop sending you this information at any time. We will not pass on your
personal information to any third parties without first obtaining your express
permission.
12.3 Further information about our use of your personal information is available in
our Privacy Policy, which is included on our Website. - Other Important Terms
13.1 We may transfer (assign) our obligations and rights under these Terms and
Conditions (and under the Contract, as applicable) to a third party (if, for
example, we sell our business). If this occurs you will be informed by us in
writing. Your rights under these Terms and Conditions will not be affected and
our obligations under these Terms will be transferred to the third party who will
remain bound by them.
13.2 You may not transfer (assign) your obligations and rights under these Terms and
Conditions (and under the Contract) without our express written permission.
13.3 The Contract is between you and us. It is not intended to benefit any other
person or third party in any way and no such person or party will be entitled to
enforce any provision of these Terms and Conditions.
13.4 If any of the provisions of these Terms and Conditions are found to be unlawful,
invalid or otherwise unenforceable by any court or other authority, that/those
provision(s) will be deemed severed from the remainder of these Terms &
Conditions and the remainder will be valid and enforceable.
13.5 No failure or delay by us in exercising any of our rights under these Terms and
Conditions means that we have waived that right, and no waiver by us of a
breach of any provision of these Terms and Conditions means that we will waive
any subsequent breach of the same or any other provision. - Governing Law and Jurisdiction: These Terms and Conditions and the Contract
between you and us will be governed by, and construed in accordance with, the
laws of England and Wales and any dispute will fall within the non-exclusive
jurisdiction of the courts of England and Wales.