Travail Burgess Hill
Letterbox Sweets & Assortment of Hampers
"Towards the end of November 2020, it became clear to us that our usual client gifting solution of personally delivering homemade Christmas hampers wasn’t going to work. With many of our clients working from home and businesses not allowing visitors, we had to look for an alternative solution.
We had about 50 clients at 50 different addresses that we needed to gift a variety of different sized hampers to. We still wanted to gift clients something that reflected our usual approach – fundamentally it needed to have a personal touch, but also be within budget without looking cheap! We began our search to find a company who could meet our needs.
I stumbled across Lisa’s Sweet Treats after contacting a couple of larger, more “corporate”, providers who didn’t respond to any of my enquiries. When I found her page, I was instantly drawn in to the small business, friendly feel to her site. A quick browse of their offerings suggested to me that they may be able to provide exactly what we needed. A call with Lisa confirmed straight away to us that they were the company we wanted to work with – she was brilliant – personable and enthusiastic! Lisa thoroughly explained all the options available to us, provided us with costing (which was much better value than other providers quoted on their websites) and reassured us that they would be able to turn the gifts around quickly and deliver a selection of small, medium and large hampers to 50 separate addresses in time for Christmas. By providing Lisa with our branding and an idea of how we would like the gifts presented, Lisa was able to personalise each box going out, include our business cards, and ensure that all of our clients receiving a gift would still feel like they had received the same personal service they had come to expect of us.
Feedback from our clients was really positive, they all loved their personalised goodies!
We will 100% work with Lisa again, the service provided was seamless and the products were so well received (and delicious)!"